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Delivery Terms

UPDATE // November 2021

We would like to welcome you to the new Xblades.
If you have any questions please get in contact with our team:
xblades@xblades.com.au
            As a team, we are working quickly to get our business reorganised so  that we can continue to deliver innovative sportswear to all Australians and all sports fans around the world.  We are very excited and proud to be a part of the Xblades brand and now a part of the journey to bring to you our loyal customers the very best of innovation and style.
Thank you for your continued support.

 

Keep kicking goals,
Team XBlades

 

DELIVERY

XBlades will deliver to the address indicated by you.  You warrant that the information you have provided to us, in your order, is accurate and complete. Delivery will only take place on business days, excluding Australian public holidays.

You may only order on our Site if you are a consumer, not a reseller and are over the age of 14 years old in order to purchase products via our Site.

DELIVERY PROBLEMS

XBlades uses various carriers to deliver your products. Whilst we use quality carriers, the reality is that errors may occur. In the event of delivery errors, XBlades will use all its efforts to ensure you receive your goods, receive a replacement or are refunded your purchase price.

METHODS OF PAYMENT

Your credit card is only charged when you place your order. When placing your order you will be redirected to the secure server where you will be required to enter your credit card details. XBlades will only accept payment by way of Paypal or credit card, which is limited to the use of VISA, MasterCard or AMEX, irrespective of the issuing bank. XBlades will not charge a surcharge where these methods of payments have been used. Unless otherwise specified, any reference to dollars is taken to mean Australian dollars.

SHIPPING INFORMATION

The cost of shipping is clearly indicated for each product ordered and is included in the invoice total. Orders are generally processed and posted in two to three working days. Unfortunately, at some times, processing orders may take longer.

SHIPPING COSTS

Prices are quoted in Australian Dollars unless otherwise specified.

Free standard shipping is automatically applied during checkout on all qualifying orders over $170.00 (inclusive of GST). For purchases up to and including $170.00 (inclusive of GST), XBlades charges a $10.00 flat shipping rate for postage in Australia. Standard shipping times vary depending on the delivery state, expected shipping times are estimated between 5-10 business days.

International orders will incur a shipping cost as calculated at checkout. International orders may also be subject to import taxes, customs duties and fees levied by the destination country. The recipient of the international shipment may be subject to import taxes, customs duties and fees, which are levied once the shipment reaches the recipient's country. Additional charges for customs clearance must be paid by the recipient; XBlades has no control over these charges, nor can XBlades predict what they may be.